Chief Customer Officer Employee engagement Technical Support 
Lumoa
JANUARY 19, 2023
A CXO must develop a long-term vision for customer experience and ensure that it aligns with the organization’s overall goals and strategy. Customer Support In some cases, the customer support function might be part of the larger customer experience department.
Netomi
JANUARY 5, 2022
She is known globally for transforming businesses to earn customer-driven growth. A 5-time Chief Customer Officer and coach to over 20,000 leaders, her practices are field-tested and proven. She is often quoted in industry journals on leading morale, employee engagement, customer experience, and teamwork.
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