Chief Customer Officer Morale Workshop 
Customer Guru
AUGUST 8, 2018
Carol Buehrens is a leading customer experience expert, best-selling author, and professional speaker. She has over 30 years of experience in the industry and is renowned for her powerful presentations and workshops. He is a highly influential freelance customer experience consultant and a CCXP. Chip Bell Follow @ChipRBell.
ClearAction
JANUARY 8, 2024
Higher costs to serve: customer service, returned materials, remedies, etc. More expense to retain customers: loyalty incentives, customer success, etc. Lower productivity as value-rescuing dominates precious time, resources, morale, and tenure. Anything you do that bothers employees or partners costs you!
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
ChurnZero
JANUARY 4, 2024
“2024 will continue to see the chief customer officer move into the leadership phase,” predicts ChurnZero CEO and co-founder You Mon Tsang. “Their task: to build customer success into the best-performing department: a center of excellence that integrates technology and people.
Netomi
JANUARY 5, 2022
He also led the creation and updating of many of Forrester’s customer experience evaluation methodologies and training workshops. She is known globally for transforming businesses to earn customer-driven growth. A 5-time Chief Customer Officer and coach to over 20,000 leaders, her practices are field-tested and proven.
CSM Magazine
FEBRUARY 20, 2025
Want to make your conference, corporate event, or workshop amazing? Why Leadership and Customer Service Speakers Matter Leadership shapes the culture of an organization, while excellent customer service ensures customer satisfaction and retention. This guide and these examples will get you off to a great start.
Expert insights. Personalized for you.
130 
Let's personalize your content