ClearAction
MAY 29, 2016
Seventh, read books such as A Complaint is a Gift , The Best Service is No Service , Firms of Endearment , Loyalty Myths , The Customer-Driven Company , Happy RAVING Customers , Why Loyalty Matters , Chief Customer Officer , Total Customer Value Management , and Innovating Superior Customer Experience.
ClearAction
MAY 29, 2016
Seventh, read books such as A Complaint is a Gift , The Best Service is No Service , Firms of Endearment , Loyalty Myths , The Customer-Driven Company , Happy RAVING Customers , Why Loyalty Matters , Chief Customer Officer , Total Customer Value Management , and Innovating Superior Customer Experience.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
ChurnZero
JANUARY 4, 2019
These will be personalized, but technology-based, and will help CSMs to focus on the areas where they can provide proactive, strategic value to their customers.” More and more, customers are seeking out companies that share their values. ” – Kristen Hayer, Founder & CEO, The Success League.
ClearAction
DECEMBER 5, 2023
To deliver what’s promised, coordinate companywide, with the aim of continually increasing value for everyone. This article is a continuation of 24 CX ROI Metrics for Your Chief Customer Officer Prosperity Playbook.
ChurnZero
JANUARY 4, 2019
These will be personalized, but technology-based, and will help CSMs to focus on the areas where they can provide proactive, strategic value to their customers.” More and more, customers are seeking out companies that share their values. ” – Kristen Hayer, Founder & CEO, The Success League.
Tenfold - Contact Center Blog
NOVEMBER 30, 2017
Organizational success and long-term growth primarily depends on customer satisfaction and loyalty, and customer service has always supported corporate growth by keeping customers happy and ensuring their ongoing loyalty.
Expert insights. Personalized for you.
97 
Let's personalize your content