Chief Customer Officer, Strategic Value and Workshop

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4 Gold CX Metrics for CX Leaders

ClearAction

DECEMBER 5, 2023

To deliver what’s promised, coordinate companywide, with the aim of continually increasing value for everyone. This article is a continuation of 24 CX ROI Metrics for Your Chief Customer Officer Prosperity Playbook. When everyone received their strategic planning instructions, guess what was top of mind for them?

Metrics

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4 Gold CX Metrics for CX Leaders

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