Cloud contact Gamification Webinar 
Liveops
MARCH 11, 2021
Watch the full webinar here. . Liveops leverages a social network platform that includes gamification, events and networking among agents. . Five9 is the leading provider of cloud contact center software. A 2021 Enterprise Blueprint for Remote Work: 5 Proven Methods to Optimize Agent Productivity and Reduce Attrition.
Noble Systems
APRIL 14, 2021
Many virtual call centers use a hosted contact center design (also known as a cloud contact center) to power their activities. Advantages of using a virtual contact center solution versus a traditional call center. Additional Resources: Whitepaper: Rise of the Cloud Contact Center.
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Liveops
MARCH 15, 2021
Watch the full webinar here. . Liveops leverages a social network platform that includes gamification, events and networking among agents. . Five9 is the leading provider of cloud contact center software. A 2021 Enterprise Blueprint for Remote Work: 5 Proven Methods to Optimize Agent Productivity and Reduce Attrition.
Serenova
MARCH 31, 2020
Serenova’s CxEngage cloud contact center solution goes beyond simply moving agents from a seat in the contact center to one in their own home, it provides tools and features that keep your contact center agents working safely and productively long-term. Gamification is another way to keep agents motivated and engaged.
Noble Systems
FEBRUARY 10, 2021
Shifting customer needs and preferences can make it challenging for contact centers to train and coach agents to ensure that they provide a consistent and exceptional customer experience during every interaction. Customer behavior is shifting when it comes to contact center communication. Self-serve is the new “preferred” service.
NobelBiz
FEBRUARY 27, 2024
Call4You Marketing implemented NobelBiz Omni+, an advanced, full-featured cloud contact center solution equipped with an impressive stack of options and features that can be easily integrated, customized, and optimized to any contact center use case.
NICE inContact
AUGUST 23, 2019
Gamification is one key way to do so. Gamification is critical in a contact center, but we’re not talking about your old school, gamification where supervisors manually tally scores at the end of the week. The post Managing Gen-Z and Millennials in the Contact Center appeared first on NICE inContact Blog.
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