Coaching Consulting eBook 
CX Global Media
OCTOBER 10, 2018
Join her as she leads a seminar with Call Center Coach titled: How Do Your Call Center Supervisors Measure Up ? Now an independent consultant, she is a popular speaker at industry conferences and continues to write for many industry publications. Please Share. – Click to Tweet . How to Build a Contact Center Dream Team.
Beyond Philosophy
JANUARY 28, 2015
I tried to coach her on saying no in a positive way, but she couldn’t adjust her ways. Celebrating the launch of this new eBook, I am hosting a LIVE webinar focusing on what it takes to evoke the best emotions from your Customer Experience and the vital role of the conscious and subconscious experience with real-world examples.
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ShepHyken
JUNE 29, 2020
CustomerGauge) In this eBook, we’ll discuss the four steps within this new model and summarize findings from our white paper that will help you capitalize on customer feedback and grow your bottom line. Don’t just read these and think about them. Use them as a catalyst to take your CX to the next level. Take action on them!
SharpenCX
MARCH 25, 2021
But how can you effectively coach and improve the performance of a dispersed workforce? And using data from real customer conversations gives you the context you need to effectively coach your team. That’s why I’m diving in on how to use speech analytics to improve coaching and engagement in your call center. .
CrazyCall
APRIL 9, 2019
Alice Heiman is a sales coach and internationally renowned sales expert who demonstrates business owners and SMBs how to generate leads, handle objections and close more deals. Colleen Francis is the president of Engage Selling Solutions, an award-winning writer and consultant, the member of the Speaking Hall of Fame. Alice Heiman.
Comm100
JUNE 26, 2018
With the World Cup in full swing, now is probably the perfect time to talk about one of the essential elements of any team – the Coach. Coaches are focused on improving performance during the moment, and the skills required for an excellent coach are very distinct. This is where a coach comes into play. Coaching Skills.
Monet Software
MARCH 26, 2020
We created an eBook, “4 Questions to Answer for a Successful Cloud Move,” which addresses the following four questions we consistently see: What data do I migrate to the cloud? Download the eBook for more questions you need to answer for a successful cloud move. How will my processes change in the cloud?
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