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Winning by Design is a premier provider of strategy consulting and coaching programs for SaaS Sales and Customer Success organizations. They are the leaders in SaaS Sales consulting and training, and have recently added Customer Success to their area of expertise. Are there a lot of consultants based in Toronto?
Meet the renowned Contact Center Coach, Michael Tamer, also a training expert, CEO at Proponisi, and an accomplished author. We’re thrilled to have him as our special guest on the show, where we delve into the world of training and coaching.
2 Driving consistent positive customer experiences helps promote brand loyalty and trust, where 90% of highly satisfied customers report they’re highly likely to recommend and purchase from an organization again , effortlessly increasing revenuepotential for any business.
As a Vice President of Customer Success, you will be responsible for building and sustaining the strategic relationship with our customers and the revenue. Coach team members to be the expert on our client’s business, strategy, goals, objectives, and organization/contacts.
Create account plans for your portfolio of customers, with the aim to create genuine value and maximize revenuepotential. Work with the Talent Directors to identify client opportunities and support commercial conversations. Lead complex customer onboarding projects.
Work with the Talent Directors to scale their teams’ revenue by supporting commercial conversations. Create account plans for your portfolio of customers, with the aim to create genuine value and maximize revenuepotential. Identify opportunities for account growth within your managed accounts.
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