THE ADDED VALUE OF TEAM EQUITY IN CONTACT CENTERS
CCNG
APRIL 19, 2023
Does your contact center jokingly reference certain teams as “Bad News Bears”? They are a careless and lackluster team with a sarcastic coach who grows frustrated with the responsibility to produce a respectable team. Soon, the Bad News Bears stigma will come to an end in your contact center.
Let's personalize your content