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The best telemarketing companies understand the niche they serve and define their growth strategy to deliver the highest performance in that niche. At Quality Contact Solutions, we’ve defined our niche as sales. We exist because the world is driven by sales. By Angela Garfinkel, President. Contact types: Outbound calls.
One of those “new” forms is inside sales, which, according to accounts such as this one by Salesloft , is growing 15 times faster than outside sales. Inside sales predominantly take place on the phone and are sometimes treated as a slightly different form of telemarketing. What is inside sales? Let’s dive in!
By coaching agents to provide the best customer experience, companies can leverage inbound calls to nurture leads, build brand loyalty and increase customer retention. Making Appointments Companies make outbound calls to arrange meetings between prospects and sales representatives to discuss products and prices further.
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