Integrity Solutions

MARCH 9, 2022

They’re beginning to question what value they can bring in a multichannel world where customers can find any information they need from an internet search and a cognitive agent. It could be a problem with the sales process or time management skills. Prioritize Coaching. How to prevent and address sales burnout.

Sales 71

Sales Coaching Multichannel Feedback 71

Integrity Solutions

MAY 24, 2023

When participants leave sales training, there must be a structured follow-up process that ensures: Accountability for real-world application Repetition Feedback on progress Positive reinforcement and supportive coaching For sales training and skills to turn into a way of doing business, they have to be hard-wired into the culture.

Sales 52

Sales Coaching Accountability Personalization 52

VocalCom

JULY 16, 2020

Real-time management to adapt to business needs. The Vocalcom solution offers Simplify numerous essential indicators for its work (number of received and handled calls, recording of conversations with patients, average waiting time…) that reflects the quality of the service rendered.

contact center solutions 62

contact center solutions Cloud contact Contact Center Coaching 62