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In this blog series, based on the whitepaper co-produced by ServiceXRG and TeamSupport, we explore how to position the investment in Support as a strategicvalue aligned to current business practices and target outcomes. Characteristics of Leading Support Organizations. Learn more at servicexrg.com.
Organizational success and long-term growth primarily depends on customer satisfaction and loyalty, and customer service has always supported corporate growth by keeping customers happy and ensuring their ongoing loyalty. It shows that while thinking is changing within the organization, it is still slow moving in some aspects.
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