CSM Magazine

MAY 16, 2024

Workshops and courses focusing on leadership principles , conflict resolution, and team motivation strategies can empower leaders to manage their teams more effectively. Communication Workshops Excellent communication skills are the bedrock of effective customer support.

Customer Support 52

Customer Support Coaching Construction CRM 52

Comm100

JUNE 30, 2016

Keep in mind that in order to qualify for free coaching materials, potential instructors must complete the courses with passing scores. Corporate Strategies by Skillpath provides seminars, workshops, and conferences for those seeking professional development. Cost: $199+. Audience: All levels. Delivery: Online and on-site.

Customer Service 73

Customer Service Banking Education Scripts 73

NobelBiz

APRIL 18, 2023

Utilizing Call Center Real-Time Analytics Employing real-time analytics enables operations managers to make informed decisions and respond promptly to changing trends. By monitoring key performance indicators (KPIs) in real time, managers can identify issues and implement solutions before they escalate.

Contact Center 52

Contact Center Interactive Voice Response Management Gamification 52

Integrity Solutions

MAY 24, 2023

When participants leave sales training, there must be a structured follow-up process that ensures: Accountability for real-world application Repetition Feedback on progress Positive reinforcement and supportive coaching For sales training and skills to turn into a way of doing business, they have to be hard-wired into the culture.

Sales 52

Sales Coaching Accountability Personalization 52

ChurnZero

MARCH 1, 2019

He is also a volunteer soccer coach, ice cream connoisseur, avid book collector (and reader), sneakerhead, accidental punster and loves to travel and see new places. Disciplined Execution: Delivering on well-intentioned plans through deliberate time management, email management, risk management, project management (i.e.,

Accountability 40

Accountability Banking Coaching Consulting 40

Russel Lolacher

MAY 15, 2023

In this episode of Relationships at Work, Russel chats with CEO, leadership coach and entrepreneur mentor Tammy McKinney on defining and establishing our boundaries at work, including how to defend them. And so my coaching to her was, hey, can you go back and just ask the leader, the CEO, why did you start this company in the first place?

Coaching 52

Coaching Consulting Consulting Personalization 52

CrazyCall

APRIL 9, 2019

Alice Heiman is a sales coach and internationally renowned sales expert who demonstrates business owners and SMBs how to generate leads, handle objections and close more deals. So far, she has over 30 years of experience in corporate sales and 16 years of young executive coaching & talent management consulting practice.

Sales 133

Sales Consulting Consulting Coaching 133