Complaint resolution Course Service level 
ProProfs Blog
APRIL 11, 2019
Of course, not. When you employ a support ticketing software, there are a few chances of your customer complaints going on hold. It helps to offer centralized information and support management service. The ticket management system enables a business to automate the complaint resolution process.
Toister Performance Solutions
MAY 17, 2018
What is a successful complaint resolution? What other factors besides training might influence complaint handling? These questions can move you from generic training to a targeted intervention that actually reduces complaints and keeps customers happy. What are employees doing now? Training is not always effective.
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