Playvox

SEPTEMBER 1, 2021

And 30% of those polled say the most important aspect of a good customer service experience is speaking with a knowledgeable and friendly agent.”. So if you are not using video conference options like Zoom, Google Meet, Microsoft Teams, or Skype, it is time to start scheduling meetings with customers and meeting their expectations.

Customer Service 68

Customer Service Virtual Agent Education Healthcare 68

JustCall

APRIL 5, 2023

Using Google Chat, your team can easily collaborate via text, build collaborative chat rooms, conduct web conferences, share documents, and deliver presentations. Nextiva Overview Nextiva is a cloud-based communication platform with call center solutions like a phone system, contact center, video meetings, team collaborations , and so on.

voip 52

voip Enterprise Interactive Voice Response CRM 52

JustCall

DECEMBER 23, 2022

Ooma is best-suited for: Ooma is ideal for mid-sized or growing teams who want a basic VoIP platform to manage business calls , voicemails, and virtual meetings. Vonage offers a unified communications solution for businesses looking to scale. Virtual Numbers: You can leverage local and toll-free virtual numbers.

voip 52

voip APIs CRM Enterprise 52

JustCall

JANUARY 27, 2023

Video conferencing – Conduct video conferences with up to 500 members. Call screening – Screen incoming calls and create blacklists to protect your agents from spammers. Nextiva Overview Nextiva is a cloud-based business phone and contact center platform for phone, email, text, chat, and video.

Interactive Voice Response 52

Interactive Voice Response Call Logging APIs voip 52

JustCall

APRIL 5, 2023

Virtual Numbers: You can leverage local and toll-free virtual numbers with no provisioning required. Avaya Cloud Virtual Agent: The brand’s AI-powered auto attendant system paves the way for smart call routing. Global conferencing – Global dial-in so teams from any location can be added to conference calls.

voip 52

voip Interactive Voice Response APIs Contact Center 52

JustCall

FEBRUARY 13, 2023

Features like call queuing, call recording, number porting, and speech-to-text make it a great solution for support and sales agents. It also integrates with third-party solutions like Hubspot, Zendesk, Pipedrive, and Intercom, allowing you to create an all-rounded, robust contact center solution.

Interactive Voice Response 52

Interactive Voice Response voip Enterprise call center software 52