Customer Service Life

JUNE 26, 2017

I had a fantastic time at the 2017 Contact Center Expo and Conference in Orlando, Florida. I’ve attended a few of these conferences and this year’s lineup of keynote speakers was among the best. Chip Bell did a fantastic job of wrapping up the conference and inspiring us to deliver a customer experience that sparkles.

Contact Center 68

Contact Center Journey mapping Entertainment Chatbots 68

CX Global Media

SEPTEMBER 11, 2018

She is a co-founder of the Customer Experience Professionals Association, an author and a speaker keynoting high profile conferences and corporate events. Don’t script or overuse policies to manage, instead give frameworks and expectations. Jeanne Bliss : Jeanne is an expert in customer-centric leadership and business transformation.

Customer Service 168

Customer Service Coaching Customer centricity Scripts 168

AWS Machine Learning

OCTOBER 5, 2023

We review the fine-tuning scripts provided by the AWS Neuron SDK (using NeMo Megatron-LM), the various configurations we used, and the throughput results we saw. For example, to use the RedPajama dataset, use the following command: wget [link] python nemo/scripts/nlp_language_modeling/preprocess_data_for_megatron.py

Scripts 118

Scripts Big data Engineering SaaS 118

Zingtree

JUNE 16, 2015

We hope to see you in Vegas this week for the 16th Annual Call Center Conference & Expo. Soaking up all of the information and connecting with call center professionals to better improve our Agent Scripting App and better help us help you with customer interactions.

Call Center 48

Call Center call center professionals Scripts 48

AWS Machine Learning

AUGUST 2, 2024

Earnings calls are live conferences where executives present an overview of results, discuss achievements and challenges, and provide guidance for upcoming periods. Traditionally, earnings call scripts have followed similar templates, making it a repeatable task to generate them from scratch each time.

Engineering 124

Engineering Scripts Metrics APIs 124

ShepHyken

MARCH 6, 2020

Recently I checked into a wonderful hotel in Southern California for a conference. Read Shep’s latest Forbes article: A PSA For Sales Leaders: Ditch Your Sales Scripts. As I got out of my taxi with two large suitcases and two smaller bags, I called to the only doorman, “Is there anyone to help me, please?”

Customer Service 156

Customer Service Coaching Advertising Scripts 156

Callminer

APRIL 21, 2020

Good scripting can lessen the amount of decision making, but another way to counteract. Inviting call center leaders to retreats or conferences with the executive team is a great way to foster a collaborative environment. I often call reps to my office to ask their opinions on new systems, scripts, processes, etc. Frank Spear.

Call Center 182

Call Center Management Scripts Coaching 182

CX Global Media

JUNE 26, 2018

Now Justin, I think there was a recent announcement that they were going to make to the entire conference that said in three years, none of these people are going to be here because Artificial Intelligence (AI) is going to wipe them out and take over. All of their jobs are going to be gone.

Contact Center 180

Contact Center Coaching contact center solutions Scripts 180

AWS Machine Learning

AUGUST 5, 2024

While running deploy.sh, if you provide a bucket name as an argument to the script, it will create a deployment bucket with the specified name. After the script is complete, note the S3 URL of the main-template-out.yml. at the terminal, which creates the deployment bucket in your account (account number has been redacted).

Scripts 121

Scripts Accountability Education Feedback 121

AWS Machine Learning

NOVEMBER 30, 2023

Solution overview To deploy your SageMaker HyperPod, you first prepare your environment by configuring your Amazon Virtual Private Cloud (Amazon VPC) network and security groups, deploying supporting services such as FSx for Lustre in your VPC, and publishing your Slurm lifecycle scripts to an S3 bucket. Choose Create role. Choose Save.

Scripts 121

Scripts Engineering Government Management 121

CrazyCall

JUNE 25, 2019

Call Scripts. Conferences, meetups, trades and promotional events. You have a choice of free and paid events and conferences. Use a script. While it’s not necessary, using a script will be a great idea for every new salesperson and new hires. Also, the script doesn’t mean that you have to 100% stick to it.

Sales 109

Sales Scripts B2B Analytics 109

Quality Contact Solutions

OCTOBER 25, 2021

Scripting: The key to ensuring the long-term effectiveness of your outbound telemarketing script may be to eliminate the “script.” Click here to read the 8 Components of an Outbound Telemarketing Script. Are there issues with the script, the leads, or the team? Is the telemarketing program succeeding?

Telemarketing 98

Telemarketing Scripts Benchmark Upselling 98

AWS Machine Learning

DECEMBER 12, 2023

After downloading the latest Neuron NeMo package, use the provided neox and pythia pre-training and fine-tuning scripts with optimized hyper-parameters and execute the following for a four node training. He has published more than 180 peer-reviewed papers in leading conferences and journals. Dr. Huan works on AI and Data Science.

Scripts 117

Scripts Engineering Big data Management 117

AWS Machine Learning

NOVEMBER 4, 2022

For each model_id , in order to launch a SageMaker training job through the Estimator class of the SageMaker Python SDK, you need to fetch the Docker image URI, training script URI, and pre-trained model URI through the utility functions provided in SageMaker. The pre-trained model URI is specific to the particular model.

Scripts 20

Scripts Construction 20

AWS Machine Learning

APRIL 23, 2024

She speaks at internal and external conferences such AWS re:Invent, Women in Manufacturing West, YouTube webinars, and GHC 23. She speaks at internal and external conferences such as AWS re:Invent, AWS Summits, and webinars. It calls the CreateDataSource and DeleteDataSource APIs. Nitin Eusebius is a Sr.

APIs 123

APIs Enterprise Scripts Accountability 123

Fonolo

OCTOBER 26, 2022

Call center agents have pretty restrictive jobs, set hours, and scripts to follow. Conferences. Your agents want to feel monetarily and respectfully rewarded for their hard work. But intrinsic motivation is just as, if not more , important. It’s hard to find freedom or autonomy within these bounds — unless you intentionally foster it!

Call Center 142

Call Center Abandon rate Education Contact Center 142

AWS Machine Learning

SEPTEMBER 8, 2022

For each model_id , in order to launch a SageMaker training job through the Estimator class of the SageMaker Python SDK, you need to fetch the Docker image URI, training script URI, and pre-trained model URI through the utility functions provided in SageMaker. The pre-trained model URI is specific to the particular model.

Scripts 102

Scripts Construction Government Education 102

AWS Machine Learning

JANUARY 16, 2024

Next, we create custom inference scripts. Within these scripts, we define how the model should be loaded and specify the inference process. With the model artifacts, custom inference scripts and selected DLCs, we’ll create Amazon SageMaker models for PyTorch and Hugging Face respectively. In the custom inference.py

Scripts 122

Scripts Metrics Best practices Accountability 122

AWS Machine Learning

JUNE 28, 2022

Even if you already have a pre-trained model, it may still be easier to use its corollary in SageMaker and input the hyperparameters you already know rather than port it over and write a training script yourself. He has published many papers in ACL, ICDM, KDD conferences, and Royal Statistical Society: Series A journal.

Scripts 92

Scripts Management 92

AWS Machine Learning

NOVEMBER 4, 2022

For each model_id , to launch a SageMaker training job through the Estimator class of the SageMaker Python SDK, you must fetch the Docker image URI, training script URI, and pre-trained model URI through the utility functions provided in SageMaker. João Moura is an AI/ML Specialist Solutions Architect at Amazon Web Services.

Scripts 101

Scripts Construction 101

CrazyCall

JANUARY 21, 2019

In the best solutions inside sales reps can make use of call recordings, call scripts, call transferring, call conferences, and sometimes even a lead generation tool ! How inside sales differs from telemarketing: the script. In inside sales, you may read from or generally follow a script. Calling scripts.

Telemarketing 87

Telemarketing Sales Scripts Gamification 87

AWS Machine Learning

NOVEMBER 7, 2022

We first fetch any additional packages, as well as scripts to handle training and inference for the selected task. You can use any number of models pre-trained on the same task with a single inference script. Finally, the pre-trained model artifacts are separately fetched with model_uris , which provides flexibility to the platform.

APIs 92

APIs Scripts Enterprise Big data 92

AWS Machine Learning

NOVEMBER 17, 2022

To use a large language model in SageMaker, you need an inferencing script specific for the model, which includes steps like model loading, parallelization and more. You also need to create end-to-end tests for scripts, model and the desired instance types to validate that all three can work together.

Scripts 101

Scripts APIs Government Engineering 101

AWS Machine Learning

NOVEMBER 7, 2022

We first fetch any additional packages, as well as scripts to handle training and inference for the selected task. You can use any number of models pre-trained on the same task with a single inference script. Finally, the pre-trained model artifacts are separately fetched with model_uris , which provides flexibility to the platform.

APIs 98

APIs Scripts Enterprise Big data 98

AWS Machine Learning

APRIL 29, 2024

Now you can launch a training job to submit a model training script as a slurm job. Finally, convert the saved checkpoints back to a standard format for subsequent use, employing scripts for seamless conversion. For instructions, see VPC setup for ParallelCluster with Trn1. Create and launch ParallelCluster in the VPC.

APIs 119

APIs Healthcare Scripts Enterprise 119

AWS Machine Learning

MAY 16, 2024

Recommendation model using NCF NCF is an algorithm based on a paper presented at the International World Wide Web Conference in 2017. The data preprocessing batches were created by writing a shell script to run Amazon EMR through AWS Command Line Interface (AWS CLI) commands, which we registered to Airflow to run at specific intervals.

Personalization 114

Personalization APIs Scripts Technical Support 114

AWS Machine Learning

APRIL 10, 2023

For the second example, the textual prompt was “A female model gracefully showcases a casual long dress featuring a blend of pink and blue hues,” Running large models like Stable Diffusion requires custom inference scripts. JumpStart simplifies this process by providing ready-to-use scripts that have been robustly tested.

Scripts 91

Scripts APIs Construction Finance 91

CallSource Insights

MAY 10, 2019

One of the best ways to learn is to teach – like speaking for a room full of PPC nerds at one of the largest digital advertising conferences in the world. I only had to prepare for one single conference talk, so I could be fairly liberal with my time while I worked, finish my MBA, and had my fourth kid (not much happening at all).

Advertising 40

Advertising Customer centricity Analytics Scripts 40

AWS Machine Learning

JANUARY 25, 2023

Running large models like Stable Diffusion requires custom inference scripts. You have to run end-to-end tests to make sure that the script, the model, and the desired instance work together efficiently. JumpStart simplifies this process by providing ready-to-use scripts that have been robustly tested.

Scripts 85

Scripts APIs Real estate Entertainment 85

CSM Magazine

NOVEMBER 30, 2016

The key is that the humans involved need to be well trained, competent and knowledgeable, not scripted. Take time to read additional articles and books on customer service trends, and attend customer service conference and training sessions on the topic. Service effectiveness over fluff. About the Author.

Customer Service 84

Customer Service Multichannel Scripts Consulting 84

Hodusoft

JULY 19, 2023

Call Scripts and Knowledge Base : The Software includes a call script tool and knowledge base that provide access to pre-defined scripts, FAQs, and information archives to help agents respond to customer inquiries accurately and consistently. Enable knowledge exchange through central knowledge databases and general FAQs.

call center software 98

call center software Call Center Interactive Voice Response Average Handle Time 98

Hodusoft

AUGUST 9, 2021

With advantages like Whatsapp-based ticketing, seamless integration, rich media support, response scripts, request assignment, attachment option, and two-way communication, HoduCC is ideal for secure communication. . With the easy integration of Facebook , users can track customer interactions easily with HoduCC. Marketing campaigns .

Social media contact 105

Social media contact Contact center software Contact Center Interactive Voice Response 105

AWS Machine Learning

OCTOBER 2, 2023

The key and value are separated by = and pairs are separated by ; If the user passes the same key more than once, the last value is kept and passed to the script handler (in this case, used for conditional logic). Inference parameters control the text generation process at the endpoint.

Engineering 133

Engineering Scripts Management 133

Call Experts

AUGUST 2, 2019

For almost 40 years, we have worked tirelessly at aiding businesses with actionable reporting, simplified scripting, and customized solutions. Summer Conferences for Medical Professionals and Equipment Providers. Summer HR Conferences. Customer Support and Call Center Conferences 2018. Technique Key to Success.

outsourcing 68

outsourcing Call Center Answering services Contact Center 68

AWS Machine Learning

AUGUST 26, 2022

We fetch any additional packages, as well as scripts to handle training and inference for the selected task. You can use any number of models pre-trained for the same task with a single training or inference script. Fine-tune the pre-trained model.

APIs 90

APIs Scripts Enterprise Big data 90

Integrity Solutions

JUNE 10, 2024

Too often, salespeople are replacing the hard sell approach with a generic scripted one. Both of these customers need a salesperson who can engage in a high-quality, human-to-human conversation with them, and you can’t do this by reciting a script.

Sales 107

Sales Scripts Personalization Coaching 107

AWS Machine Learning

FEBRUARY 20, 2023

Fine-tuning large models like Stable Diffusion usually requires you to provide training scripts. Furthermore, you have to run end-to-end tests to make sure that the script, the model, and the desired instance work together in an efficient manner. We fetch the required Docker Image URIs and script URIs and deploy the model.

Scripts 93

Scripts APIs Entertainment Construction 93