Myra Golden Media

SEPTEMBER 8, 2017

Give employees constructive feedback on their service interactions. Get rid of scripts and let your employees be themselves. Teach your employees how to defuse anger and create calm. Talk to your customers over social media. Record how-to videos and upload to YouTube and your website. Serve your customers over chat.

Customer Experience 249

Customer Experience Construction Scripts Coaching 249

AWS Machine Learning

JANUARY 8, 2024

The first allows you to run a Python script from any server or instance including a Jupyter notebook; this is the quickest way to get started. The second approach is a turnkey deployment of various infrastructure components using AWS Cloud Development Kit (AWS CDK) constructs. We have packaged this solution in a.ipynb script and.py

Scripts 129

Scripts Construction APIs Healthcare 129

CCNG

JUNE 5, 2024

When surveying your customers, do they get the impression that you want their honest feedback, even if it is constructive and not artificially loaded with the top ratings? To help them, you could provide a list of suggested questions and topics, but try to avoid sounding scripted. Keep it short!

Surveys 195

Surveys Construction CCNG Feedback 195

AWS Machine Learning

MARCH 15, 2023

SageMaker runs the legacy script inside a processing container. SageMaker takes your script, copies your data from Amazon Simple Storage Service (Amazon S3), and then pulls a processing container. The SageMaker Processing job sets up your processing image using a Docker container entrypoint script. Create an S3 bucket.

Scripts 144

Scripts APIs Engineering Construction 144

AWS Machine Learning

JUNE 21, 2023

Lifecycle configurations are shell scripts triggered by Studio lifecycle events, such as starting a new Studio notebook. AWS CDK constructs are the building blocks of AWS CDK applications, representing the blueprint to define cloud architectures. AWS CDK constructs The file we want to inspect is aws_sagemaker_lifecycle.py.

Construction 104

Construction Scripts Engineering Accountability 104

Callminer

APRIL 30, 2020

Set time limit and end the interaction, when the customer refuses to act constructively. ” – Gregory Ciotti, Go-To Scripts for Handling 10 Tricky Customer Service Scenarios , Help Scout; Twitter: @helpscout. Working from scripts can be helpful, but isn’t enough to turn a decent employee into a great company advocate.”

Customer Service 273

Customer Service Scripts Construction Feedback 273

Callminer

JANUARY 18, 2021

Encourage agents to cheer up callers with more flexible scripting. “A 2014 survey suggested that 69% of customers feel that their call center experience improves when the customer service agent doesn’t sound as though they are reading from a script. Minimise language barriers with better hires.

Best practices 226

Best practices Call Center Contact Center Scripts 226

AWS Machine Learning

JANUARY 17, 2023

AWS CDK constructs are the building blocks of AWS CDK applications, representing the blueprint to define cloud architectures. You have permissions to create and deploy AWS CDK and AWS CloudFormation resources as defined in the scripts outlined in the post. AWS CDK scripts. Studio construct file. The AWS CDK is installed.

Construction 104

Construction Engineering Automotive Scripts 104

ShepHyken

OCTOBER 23, 2023

Constructing Care: How Your Customers Know They Matter by Chip Bell (Forbes) It sounds like a broken record. Each week, I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comment about each article and would like to hear what you think too.

Customer Service 164

Customer Service Construction Contact Center Scripts 164

AWS Machine Learning

OCTOBER 2, 2023

With this format, we can easily query the feature store and work with familiar tools like Pandas to construct a dataset to be used for training later. We can follow a simple three-step process to convert an experiment to a fully automated MLOps pipeline: Convert existing preprocessing, training, and evaluation code to command line scripts.

Scripts 124

Scripts Construction Engineering APIs 124

AWS Machine Learning

JULY 31, 2023

When starting an estimator job, SageMaker mounts the FSx for Lustre file system to the instance file system, then starts the script. A single inference run is divided into two steps: an MSA construction step using an optimal CPU instance and a structure prediction step using a GPU instance. and create_alignments.py

Scripts 98

Scripts Construction Metrics Management 98

NobelBiz

JULY 11, 2022

Scripts are an essential component of every contact center. The correct amount of data and accurate information delivery can yield impressive scripting capabilities. To provide a better customer experience (CX), dynamic agent scripting is required. Table of Contents show What is call center Dynamic Agent Scripting?

Scripts 52

Scripts Call Center Customer Experience Average Handle Time 52

Balto

JULY 7, 2022

When agents intentionally go off script, it’s because they are improvising to get a better call outcome and should be encouraged. In 2022, we published our findings on why agents intentionally go off their scripts. Why Agents Go Off Script. Figure 3: Why do agents go off script? Key Takeaways.

Scripts 52

Scripts Coaching Surveys Contact Center 52

CSM Magazine

FEBRUARY 5, 2025

Knowledge Base: Create a centralized library of resources, troubleshooting guides, and scripts for reference. Monitoring their performance and providing constructive feedback are essential for continuous improvement. Step 5: Monitor and Provide Feedback Your support reps growth doesnt end after initial training.

Customer Support 52

Customer Support Customer centricity Construction Morale 52

Quality Contact Solutions

OCTOBER 19, 2022

Yes, it would help if you came into a call as prepared as possible, but remember that the other person on the line doesn’t know your script. Make sure to include answers to these questions in your conversations: Who am I? Furthermore, call scripts or guidelines address questions as accurately and quickly as possible.

Call Center 98

Call Center Scripts Telemarketing Best practices 98

Quality Contact Solutions

JULY 11, 2022

These include automated dialers making your calls (rather than dialing each phone number manually) and teams specializing in lead generation, scripting , and reports to help leaders evaluate and adjust tactics as needed. Prior to joining QCS, she managed the marketing for a construction company serving customers in Alabama and Florida.

B2B 98

B2B Telemarketing Scripts Construction 98

AWS Machine Learning

MAY 10, 2023

Solution overview A typical training job for deep learning in SageMaker consists of two main steps: preparing a training script and configuring a SageMaker training job launcher. is your training script, and simple_tensorboard.ipynb launches the SageMaker training job. x_test / 255.0 strftime("%d-%m-%Y-%H-%M-%S") region = boto3.session.Session().region_name

Scripts 98

Scripts Metrics Construction APIs 98

AWS Machine Learning

JULY 25, 2024

To create the policy, aws cli can be used as shown below where npd-policy-trimmed.json is the policy json constructed from the template above. To create the policy, aws cli can be used as shown below where npd-policy-trimmed.json is the policy json constructed from the template above. and public.ecr.aws. . and public.ecr.aws.

Construction 114

Construction Metrics Scripts Engineering 114

Callminer

JULY 23, 2019

If you must provide constructive criticism, start the coaching session by praising the employee. When you observe calls, write down notes about each agent’s attitude and adherence to your company’s call scripts. It is easier to give constructive criticism if you can point to specific issues instead of giving generalized feedback.

Best practices 140

Best practices Feedback Call Center Coaching 140

JustCall

JULY 29, 2021

Sales managers can also use call recordings in building powerful sales scripts, and pitches. Is there a winning cold calling script I can use?". Sales content like cold calling script s , product demo scripts , and email templates are the backbone of all sales communications. Provide Constructive Feedback.

Coaching 86

Coaching Sales Scripts Construction 86

AWS Machine Learning

NOVEMBER 4, 2022

For each model_id , in order to launch a SageMaker training job through the Estimator class of the SageMaker Python SDK, you need to fetch the Docker image URI, training script URI, and pre-trained model URI through the utility functions provided in SageMaker. The pre-trained model URI is specific to the particular model.

Scripts 21

Scripts Construction 21

SharpenCX

SEPTEMBER 1, 2021

It’s likely that every agent will get constructive or negative feedback from a customer, from a peer, or from you at some point. >> Read Next: 14 Call Center Scripts to Empower your Agents through Every Interaction. What did you do with that feedback? And, how they react to that feedback is important. ??.

Call Center 128

Call Center Coaching Contact Center Feedback 128

AWS Machine Learning

NOVEMBER 22, 2023

Training script Before starting with model training, we need to make changes to the training script to make it XLA compliant. We followed the instructions provided in the Neuron PyTorch MLP training tutorial to add XLA-specific constructs in our training scripts. These code changes are straightforward to implement.

Scripts 114

Scripts Engineering Best practices Construction 114

AWS Machine Learning

SEPTEMBER 8, 2022

For each model_id , in order to launch a SageMaker training job through the Estimator class of the SageMaker Python SDK, you need to fetch the Docker image URI, training script URI, and pre-trained model URI through the utility functions provided in SageMaker. The pre-trained model URI is specific to the particular model.

Scripts 112

Scripts Construction Government Education 112

AWS Machine Learning

AUGUST 11, 2022

Additionally, it’s challenging to construct a streaming data pipeline that can feed incoming events to a GNN real-time serving API. For more details on preparing the graph data for training GNNs, refer to the Feature extraction and Constructing the graph sections of the previous blog post. FD_SL_Process_IEEE-CIS_Dataset.ipynb.

Construction 98

Construction APIs Accountability Scripts 98

AWS Machine Learning

FEBRUARY 23, 2023

Perception – AV systems analyze the raw data collected from the devices to construct information about the environment around the vehicle, including obstacles, traffic signs, and other objects. The AV system constructs a 3D map and updates the position of the host vehicle ( ego vehicle ) and its surroundings in the map.

Automotive 126

Automotive Construction Engineering Scripts 126

AWS Machine Learning

MARCH 23, 2023

upload file(fname) In this example, we’re using script-mode on a natively supported framework within SageMaker ( scikit-learn ), where we instantiate our default SageMaker SKLearn estimator with a custom training script to handle the encrypted data during inference. default_bucket() upload _path = f"training data/fhe train.csv" boto3.Session().resource("s3").Bucket

Scripts 118

Scripts APIs Government Analytics 118

AWS Machine Learning

OCTOBER 27, 2022

For detailed diagnosis, run the training jobs with Amazon SageMaker Debugger to profile resource utilization status, statistics, and framework operations, by adding a profiler configuration when you construct a SageMaker estimator using the SageMaker Python SDK. Distribute training scripts and dependencies to instances. The launcher.py

Scripts 98

Scripts Benchmark Metrics Transportation 98

AWS Machine Learning

JULY 26, 2023

The directory path for the compiled model is constructed by joining COMPILER_WORKDIR_ROOT with the subdirectory text_encoder : emb = torch.tensor([.]) Configure the model with a provided script In this section, we show how to configure the LMI container to host the Stable Diffusion models. The container requires your model.py

Scripts 98

Scripts APIs Benchmark Engineering 98

AWS Machine Learning

NOVEMBER 4, 2022

For each model_id , to launch a SageMaker training job through the Estimator class of the SageMaker Python SDK, you must fetch the Docker image URI, training script URI, and pre-trained model URI through the utility functions provided in SageMaker.

Scripts 107

Scripts Construction 107

AWS Machine Learning

FEBRUARY 13, 2023

In this post, we enable the provisioning of different components required for performing log analysis using Amazon SageMaker on AWS DeepRacer via AWS CDK constructs. An administrator can run the AWS CDK script provided in the GitHub repo via the AWS Management Console or in the terminal after loading the code in their environment.

Scripts 98

Scripts Best practices Transportation Construction 98

AWS Machine Learning

APRIL 10, 2023

Within the realm of architectural design, Stable Diffusion inpainting can be applied to repair incomplete or damaged areas of building blueprints, providing precise information for construction crews. You have to run end-to-end tests to make sure that the script, the model, and the desired instance work together efficiently.

Scripts 98

Scripts APIs Construction Finance 98

Quality Contact Solutions

OCTOBER 4, 2022

These include automated dialers making your calls, rather than dialing each phone number manually, and teams specializing in lead generation, scripting, and reports. Prior to joining QCS, she managed the marketing for a construction company serving customers in Alabama and Florida.

Best practices 111

Best practices Telemarketing outsourcing B2B 111

AWS Machine Learning

AUGUST 11, 2023

The framework works by posing the sequence to be classified as an NLI premise and constructs a hypothesis from each candidate label. For example, if we want to evaluate whether a sequence belongs to the class politics , we could construct a hypothesis of “This text is about politics.” We specify the script_scope as inference.

Scripts 98

Scripts Finance Construction APIs 98

AWS Machine Learning

SEPTEMBER 18, 2023

The combination of Ray and SageMaker provides end-to-end capabilities for scalable ML workflows, and has the following highlighted features: Distributed actors and parallelism constructs in Ray simplify developing distributed applications. In the following code, the desired number of actors is passed in as an input argument to the script.

Scripts 132

Scripts APIs Government Construction 132

AWS Machine Learning

SEPTEMBER 20, 2024

L1 constructs, also known as AWS CloudFormation resources, are the lowest-level constructs available in the AWS CDK and offer no abstraction. Currently, the available Amazon Bedrock AWS CDK constructs are L1. Test the agent To test the deployed agent, a Python script is available in the test/ folder.

APIs 106

APIs Chatbots Construction Engineering 106

AWS Machine Learning

FEBRUARY 28, 2023

In contrast, transductive mode is a scenario that assumes the graph representation constructed during model training won’t change during inference. GNN models are often evaluated in transductive mode by constructing graph representations from a combined set of training and test examples, while masking test labels during back-propagation.

Construction 101

Construction Benchmark Accountability Healthcare 101