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23 Inspiring Women to Watch in 2023

TechSee

She is also an experienced National Account Manager with a demonstrated history of working in the hospitality industry. She is a force to be reckoned with as a writer and speaker on customer experience. Before joining Google Cloud, Caroline was Field CIO & Partner at Dell Technologies.

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Calabrio Charts Record Year-on-Year UK Growth as Demand for Cloud Technology Soars During Lockdown

CSM Magazine

Achieving 30% year-on-year sales growth, Calabrio International has welcomed more than 150 new customers, with the UK adding a third of those from a wide range of industries including many online challenger businesses. In addition, Calabrio has made strategic new appointments to build its customer support network.

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Why South Africa CX is Taking Over the Global Call Center Conversation

Outsource Consultants

South Africa’s call center industry is rapidly emerging as a powerhouse in the global customer experience (CX) landscape. At Outsource Consultants, we’ve helped brands identify the advantages (for growth and customer support) across South Africa CX operations. And we can help you do it right.