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5 Keys to Writing a Successful B2B Telemarketing Script

Quality Contact Solutions

Recently I was asked what the key was to create a robust B2B Telemarketing Script. Many books have been written on creating calling scripts for telemarketing services. I will share with you five of the top things to remember when working to create a successful B2B telemarketing script. Instead, I have multiple questions.

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Scambaiting and Call Center Compliance: An Unlikely Alliance in Consumer Protection

Quality Contact Solutions

For businesses that depend on telesales for consumer sales and customer engagement, adhering to stringent compliance standards is essential for protecting the brand’s reputation and forming the basis of trust with prospective customers.

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5 Keys to Writing a Successful B2B Telemarketing Script

Quality Contact Solutions

Recently I was asked what the key was to create a robust B2B Telemarketing Script. Many books have been written on creating calling scripts for telemarketing services. I will share with you five of the top things to remember when working to create a successful B2B telemarketing script. Instead, I have multiple questions.

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What is IVR & How do Businesses Use It?

JustCall

Post greetings, IVR asks the customer to select from a series of prompts: “Press 1 for Sales”, “Press 2 for Support”, and so on. There is no transferring of calls or consultation with a colleague when the call comes to these agents. This can help a business identify user behaviors and requirements.