Conversation Intelligence Vs Conversational Intelligence: The Difference Is Much Greater Than You Think!
SmartKarrot
MAY 11, 2023
Beat Competition Based on a study conducted by Forrester Consulting, 89% of marketers have stated how using AI conversation intelligence software is crucial to staying competitive in their business industry. Using their business’s conversation intelligence platform, the company experienced a 10% increase in inbound sales calls as well.
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