Beyond Philosophy

APRIL 3, 2016

Edwards Deming believed that satisfaction was an ineffective metric for truly understanding the effect of expectations on customer actions. Beyond Philosophy provide consulting, specialised research & training from our Global Headquarters in Tampa, Florida, USA. Even total quality icon W.

B2C 231

B2C Banking B2B Consulting 231

Beyond Philosophy

APRIL 3, 2016

Edwards Deming believed that satisfaction was an ineffective metric for truly understanding the effect of expectations on customer actions. Beyond Philosophy provide consulting, specialised research & training from our Global Headquarters in Tampa, Florida, USA. Even total quality icon W.

B2C 231

B2C Banking B2B Consulting 231

NobelBiz

NOVEMBER 13, 2023

Comprehensive CX Metrics That Matter Net Promoter Score (NPS) The Net Promoter Score (NPS) is an inbound Key Performance Indicator that assesses your customer happiness. Identify which metric is needed to measure success, identify the sources from which the information will come, and define the goal of the strategy.

Customer Experience 111

Customer Experience Contact Center Call Center Revenue potential 111

ClearAction

JULY 20, 2023

On the consultant side, fast-paced change in tech makes fascinating studies to sell. Overwhelm, frustration, or expansion among tech buyers creates consulting gigs. Don’t just look at lucrative revenue potential. You’ll know how in just 3 hours, in self-paced or live e-consulting.

Technology 62

Technology Consulting Consulting B2B 62

NobelBiz

JULY 25, 2023

Keyword Spotting: Identifies recurrent words or phrases that might indicate common issues, product mentions, or potential sales opportunities. Agent Performance Metrics: Evaluates how effectively agents resolve queries, their adherence to scripts, or their ability to manage difficult interactions.

Analytics 98

Analytics Call Center Scripts Contact center software 98

CSM Magazine

FEBRUARY 6, 2024

While Oracle EPM consulting services can further enhance the implementation and utilization of these systems, I’ve found that the intrinsic tools within Oracle EPM itself are more than sufficient to elevate stadium operations to the next level.

Entertainment 52

Entertainment Finance Consulting Consulting 52

SmartKarrot

MAY 19, 2022

Create account plans for your portfolio of customers, with the aim to create genuine value and maximize revenue potential. Be a thought leader, represent the voice of the customer within the business and the go-to consultant for all topics relating to customer success.

Revenue potential 19

Revenue potential Government Upselling Consulting 19