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Boost Stadiums with Oracle EPM: Elevate Fan Experience and Ops

CSM Magazine

Budgets can be adjusted in real-time based on attendance, and predictive models can guide pricing strategies for high-demand matches. Cashless and contactless options are game-changers in reducing congestion and wait times at concession stands.

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A Comprehensive Guide to Customer Interaction Analytics

NobelBiz

Keyword Spotting: Identifies recurrent words or phrases that might indicate common issues, product mentions, or potential sales opportunities. Agent Performance Metrics: Evaluates how effectively agents resolve queries, their adherence to scripts, or their ability to manage difficult interactions.