Consulting outsourcing Workshop 
ShepHyken
DECEMBER 22, 2024
Here are the topics with plenty of commentary: 1) Start with what you have, 2) Automate where you can, 3) Consider outsourcing, 4) Build a self-service hub, 5) Use data to improve, 6) Be proactive, 7) Train on customer support, 8) Personalize, and 10) Build Loyalty. Connect with Shep on LinkedIn.
Outsource Consultants
MARCH 17, 2025
At Outsource Consultants, we’ve seen firsthand how effective Philippines recruitment can transform customer service operations. The Philippines has emerged as a global powerhouse in the call center outsourcing industry, establishing itself as a preferred destination for many companies.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Steve DiGioia
DECEMBER 5, 2016
Dennis worked with the Walt Disney World Company for twenty years and now consults with organizations around the world, helping them achieve their customer service goals. Or, “If we outsourced this part of our operation, we could save some money on headcount. Go to katenasser.com for more workshop information. Dennis Snow.
HGS
MAY 27, 2015
Outsourcers equipped to support such customized and premium services will stand to benefit from this. Transactional to Consultative. Complex services are characterized by consultative, advice-based support provided by highly qualified agents with deep domain knowledge. outsourcing. Widening Service Delivery Scope.
Help Scout
SEPTEMBER 14, 2021
At Workshop — a tool built to improve company culture through open and efficient internal communication — Co-founder and Chief Customer Officer Derek Homann is focused on using customer service as a differentiator. “We They’re able to learn more than outsourced staff generally do, and they provide consistency for customers.
CX Global Media
JULY 11, 2019
We know that traditional approaches like multi-day workshops don’t build skills efficiently. Fred Shadding Founder of Visionary Call Center Leaders Forum | Trusted Call Center Outsourcing Advisor & Industry Contributor. Our organizations, our learners, and our jobs have changed dramatically. Contact Center Industry Facts.
Outsource Consultants
MARCH 4, 2025
At Outsource Consultants, we’ve seen firsthand how Manila call center efficiency can help drive remarkable efficiency gains through strategic improvements. Regular customer service workshops also play a key role. How can businesses benefit from outsourcing to Manila?
Expert insights. Personalized for you.
200 
Let's personalize your content