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Emotional Affinity, Customer Service, and Collecting

CX Accelerator

I recently attended a seminar where Dever explained that customers who have emotional affinity with a product or brand consider that product or brand essential to their daily lives. In a weird geekish way, I ran fictitious leagues simulating all potential outcomes of every NBA game each year on Lotus 123. Back to CX Accelerator Blog.

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Emotional Affinity, Customer Service, and Collecting

CX Accelerator

I recently attended a seminar where Dever explained that customers who have emotional affinity with a product or brand consider that product or brand essential to their daily lives. In a weird geekish way, I ran fictitious leagues simulating all potential outcomes of every NBA game each year on Lotus 123. Back to CX Accelerator Blog.

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An Effective Guide to Improving Financial Literacy

CSM Magazine

Knowledge of basic financial concepts and the ability to use them in practice enables people to manage their money — keep records of income and expenses, avoid excessive debt, plan a personal budget, and create savings. That is why every person needs to understand what financial literacy is and how to improve its level.

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Engaging Employees at Any Distance

Taylor Reach Group

Creating employee engagement is challenging in the best of times, with employees all in one building and numerous opportunities for in-person interaction. You’ll be the “great boss example” they cite in future training seminars. Just CLICK HERE to schedule a free consultation.

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Emotional Affinity, Customer Service, and Collecting

CX Accelerator

I recently attended a seminar where Dever explained that customers who have emotional affinity with a product or brand consider that product or brand essential to their daily lives. In a weird geekish way, I ran fictitious leagues simulating all potential outcomes of every NBA game each year on Lotus 123. Back to CX Accelerator Blog

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One more priority for 2020…

Taylor Reach Group

Too often we overlook mental health issues as personal issues that are not the concern or responsibility of the employers or the organization. Of course, there is a personal cost to every person or employee impacted by the mental health issues of their co-workers, families and friends, yet this topic is seldom discussed.

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Three Ways to Motivate Customer Service Employees

CSM Magazine

I’ve had depleted employees, and I’ve been the used-up person (even in my current position). I know these ideas work because I’ve used them in call centers I’ve managed, and right here at Myra Golden Seminars. I keep things fresh at Myra Golden Seminars by regularly getting the team out for fun. Plan a Team Building Outing.