Remove Consulting Remove Quality calibration Remove Telecommunications
article thumbnail

Is Outbound Telesales Making a Comeback?

Robert Davis

Davis and Associates , a renowned customer contact consultant: “The first 30 seconds of an outbound sale call is critical. Combine this with competitive compensation and incentives tied into quality scores and performance, and you have a winning formula. According to Bob Davis, founder of Robert C.

article thumbnail

Is outbound telesales making a comeback?

Robert C. Davis and Associates

Davis and Associates , a renowned customer contact consultant: “The first 30 seconds of an outbound sale call is critical. Combine this with competitive compensation and incentives tied into quality scores and performance, and you have a winning formula. According to Bob Davis, founder of Robert C.