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Enriching the Customer Experience Works in Any Industry

Steve DiGioia

Today’s guest post is by Ben Motteram , the Principal at CXpert, a customer experience consulting company. A great example of this is Little Real Estate, Australia’s largest independently owned real estate agency with over 23,000 properties under management and 23 offices nationally. Thanks Ben! BF : My pleasure.

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4 Things We Can All Learn from a Retail Customer Experience

Beyond Philosophy

Once you have identified the best real estate in the store that customers look at naturally, you can stock the store accordingly. This process is where we act as a Customer. Walk the store yourself and note where your eyes look. These are the places where your customer’s eye also looks. Divide and conquer.

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13 Tips and Best Practices for Real Estate Customer Service

Help Scout

If there’s one thing HGTV has taught us all, it’s this: Real estate is complicated. Whether it’s buying a house, selling one, renovating, building, or managing a property, each different facet of real estate comes with its own set of challenges. All of that makes real estate a pretty high-stakes game.

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How Do You Keep Up With Customer Expectations?

Beyond Philosophy

I used a car example here, but you could add in just about any good or service, from insurance to medical care to Manhattan real estate. Colin Shaw is the founder and CEO of Beyond Philosophy , one of the world’s leading Customer experience consultancy & training organizations. So, How Do You Keep Up?

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Maximizing Efficiency in Real Estate with Virtual Assistants

IdeasUnlimited

The real estate industry faces unique challenges that require efficient management and prompt communication. This is where virtual assistant real estate services come into play. These services have revolutionized the way real estate professionals manage their workload, ensuring tasks are handled promptly and effectively.

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Why More Brands Are Turning to Belize Call Centers

Outsource Consultants

At Outsource Consultants, we’ve observed a growing interest in this Caribbean nation’s outsourcing potential. Employment gains in tourism, real estate, and call centers have been observed in recent years. A qualified outsourcing consultant can help vet these capabilities.

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Conversational AI In Real Estate & Use Cases

JustCall

The real estate industry is massive, fragmented, and quite often digitally immature. However, given how Artificial Intelligence (AI) has made a disruptive and groundbreaking entry, it is hard to deny how it can change the face of real estate as we know it. Here is a detailed report on using AI in real estate.