TeleDirect

AUGUST 23, 2019

Hidden sales opportunities. With lead response management services for a variety of industries, 24/7 contact center operation is simply easier – and more sales-friendly – with TeleDirect. Increased sales results. The “instant gratification” mentality of today’s consumers applies to sales as well as customer service.

Call Center 83

Call Center outsourcing Technical Support Contact Center 83

Customer Interactions

MAY 10, 2010

The second is for those individuals in a sales function, who need to develop enough consultative knowledge to effectively sell and market to customers who are thinking about making the transition.

Consulting 28

Consulting Consulting Sales Marketing 28

Integrity Solutions

FEBRUARY 1, 2019

Transitioning your sales culture to create greater transparency is no longer an option. Regardless of what plays out in the courts, transitioning your sales culture to create greater transparency is no longer an option. By Donna Horrigan. Regulations mandating change are almost beside the point. Upgrade your questioning model.

Coaching 58

Coaching Sales Government Accountability 58

Comm100

JUNE 30, 2016

We’ve compiled a comprehensive list of the best courses out there, ranging from free online courses to pricier, on-site seminars that bring learning straight to your office. Online Customer Service Training by Sales Training International. Customer Service Training by ALISON. Cost: $150. Duration: 10-15 hours. Delivery: Online.

Customer Service 73

Customer Service Banking Education Scripts 73

customer sure

NOVEMBER 26, 2014

Our customers tell us they win more sales by publishing their feedback as reviews, and proving their service is superior to their competitors. Especially in the heat of the moment when you’re on a sales call. We give our time freely for seminars, webinars and when anyone calls and asks us for help. It is hard to be a specialist.

Surveys 97

Surveys Feedback Marketing Benchmark 97

CSM Magazine

MARCH 18, 2020

Calls can be directed to tech support, sales, and other departments so that the customer reaches the person or persons who have the information they need. Some companies have daily meetings by the team before the shift begins, and others pull teams to offer mini-seminars to work on key issues that a particular team is experiencing.

Call Center 52

Call Center Customer Service Scripts Consulting 52

Vcaretec

MAY 22, 2023

An industry that offers a wide range of sales and customer contact management services has evolved from what began as a technique to handle inbound sales queries. Sales and marketing are crucial for carrying out a variety of corporate responsibilities in the current environment of increasing commercial competitiveness.

outsourcing 52

outsourcing Contact Center Inbound sales Call Center 52

Fonolo

MARCH 17, 2020

It was there he stayed, in Marketing and Sales Operations for the Nissan and Infiniti brands, for close to 15 years. We need seminars. By the end of it, he’d been offered a job in Nissan’s marketing department, which he accepted and kept while he finished his undergraduate degree. We need training. We need help to get there.

Automotive 67

Automotive Abandon rate Feedback Journey mapping 67

NobelBiz

AUGUST 14, 2023

Operational Impact: This heightened success rate means more opportunities for agents to address customer queries, resolve issues, and drive sales, ultimately boosting the bottom line. Brad Butler, Contact Center Software Consultant @NobelBiz AMD Integration: A Roadmap for Call Centers Embracing AMD is not merely about integrating a new tool.

Contact center software 52

Contact center software Call Center Contact Center Coaching 52

Taylor Reach Group

MARCH 26, 2018

Conference co-chairs Paul Greenberg, Brent Leary, and the editors of CRM magazine are working together again to bring you some of the best CRM analysts and consultants, project leaders, and vendors in the industry. You'll have the opportunity to hear from the brightest and most influential people in the CRM industry. This is it. The big one.

Contact Center 51

Contact Center Call Center Customer Experience Big data 51

Customer Guru

MARCH 7, 2018

So, I joined a call center – a technical voice based one – and my profile was that of a technical consultant to customers outside India. For instance, whenever a customer had a bad experience, I would report it to my sales team and base manager in BA for service recovery.

Customer Experience 65

Customer Experience Customer centricity Chief Customer Officer B2C 65

SmartKarrot

OCTOBER 3, 2022

Apply here: [link] Role: Customer Success Manager #1437 Location: Dallas, TX, US Organization: Genius Road As a Customer Success Manager, you will assist Account Director and Delivery Manager with the current customer portfolio (clients and consultants) with ongoing communication to ensure strong retention. Their success is the success.

Upselling 19

Upselling Coaching Best practices Consulting 19

SmartKarrot

AUGUST 17, 2022

As a Customer Success Manager, you will develop and deliver product demonstrations to prospective customers as well as to existing customers during in-person meetings, online sessions as well as at conferences, seminars, and other events. Articulate the value and business benefits of the complete range of GBG products and services.

Education 19

Education Upselling Customer centricity Coaching 19

SmartKarrot

OCTOBER 10, 2022

Assist in the on-going technical and sales education and development of the broader team. As a Customer Success Manager, you will develop and deliver product demonstrations to prospective customers as well as to existing customers during in-person meetings, online sessions as well as at conferences, seminars, and other events.

Education 19

Education Healthcare Accountability Coaching 19

Beyond Philosophy

NOVEMBER 10, 2022

An example of using this concept to improve a bottom line comes from a seminar company that used a low-tech solution to enhance its profitability by 13 percent. During the seminar event, they printed out a sheet of paper that asked attendees which of their future events (listed on the form) they wanted to attend. zoechance.com .

Telemarketing 195

Telemarketing Customer effort Healthcare Personalization 195