Consulting Surveys White Paper 
Beyond Philosophy
JANUARY 23, 2021
One of the contributing factors to this mindset is the number of stories we hear in business books, blog posts, white papers, and TED talks that describe how organizations change this one small thing and revenue increases by 50 percent. Complete this short survey. Please tell us how we are doing!
CCNG
MAY 11, 2021
A recent CCNG panel webinar, Why Performance-Based Training Requires Automation , featuring Mike Roberts, Technology Leader for Learning at Citibank, who adopted simulations to automate role play and coaching exercises in 2020 and Trey Fischer, an industry-leading consultant, discussed today’s impact of automation on performance-based training.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
ijgolding
DECEMBER 2, 2015
Almighty Chief Strategy Officer Ian Fitzpatrick recently wrote and published the white paper, “Hearts, Then Charts,” which offers a practical framework for aligning organizations with their customers to create a customer-centric culture. We surveyed more than 500 stakeholders at another 188 companies. Bean and OxFam.
ShepHyken
NOVEMBER 24, 2017
Then try asking them, through a survey. Brooke Harper is a seasoned writer and sales consultant and has written hundreds of articles and white papers covering all aspects of B2B sales, phone marketing, and advanced sales strategy. Not sure where your customers go when they’re online? Communication is key to great service.
Beyond Philosophy
DECEMBER 5, 2017
An engaged employee, to follow the accepted definition of HR professionals and consultants, is aligned with the goals of the organization and is highly productive. We’ve seen employee surveys where there are no customer-related value elements. their stated desirability, and c) their prioritized value to the organization.
Beyond Philosophy
MARCH 3, 2016
Twenty years ago, in their 1994 white paper entitled “Customer Loyalty:Toward an Integrated Conceptual Framework,” academics Alan S. Beginning around 1995-2000, major consulting organizations began to recognize that these critical changes were likely to have profound impact on businesses.
Connecting the Dots
AUGUST 16, 2017
Are you spending too much for too little return on your customer experience surveys? Done right, customer experience surveys can be a trustworthy barometer of corporate well-being. Click here to download a PDF of Seven Customer Experience Survey Habits Of Companies That Give A Damn.
Expert insights. Personalized for you.
221 
Let's personalize your content