NobelBiz

JANUARY 16, 2024

If you want to find out more about How to Increase Sales Performance in Outbound Contact Centers listen to our webinar episode. A consultative approach, focusing on understanding the lead’s challenges and goals, helps build credibility and forge a stronger relationship.

Call Center 52

Call Center Interactive Voice Response Contact Center Inbound sales 52

Amity

JULY 18, 2016

Specifically -- and especially -- if you are a SaaS company, there are several articles, whitepapers, webinars and blog posts that state how critical Customer Success is to your company’s survival. You’ve probably read your fair share of information online about Customer Success.

SaaS 48

SaaS Metrics Accountability Technical Support 48

Amity

JULY 18, 2016

Specifically -- and especially -- if you are a SaaS company, there are several articles, whitepapers, webinars and blog posts that state how critical Customer Success is to your company’s survival. You’ve probably read your fair share of information online about Customer Success.

SaaS 48

SaaS Metrics Accountability Technical Support 48

Amity

JULY 18, 2016

Specifically -- and especially -- if you are a SaaS company, there are several articles, whitepapers, webinars and blog posts that state how critical Customer Success is to your company’s survival. You’ve probably read your fair share of information online about Customer Success.

SaaS 48

SaaS Metrics Accountability Technical Support 48

Amity

JULY 18, 2016

Specifically -- and especially -- if you are a SaaS company, there are several articles, whitepapers, webinars and blog posts that state how critical Customer Success is to your company’s survival. You’ve probably read your fair share of information online about Customer Success.

SaaS 48

SaaS Metrics Accountability Technical Support 48

NobelBiz

FEBRUARY 21, 2022

9 – Contact center expenses are high Many of the costs associated with traditional on-premise contact center systems , such as hardware, licenses that need to be updated frequently, specialized technical support employees, and high energy consumption, are pretty expensive. No use for in-house technical support staff.

Contact center software 52

Contact center software Contact Center contact center solutions Cloud contact 52

NobelBiz

FEBRUARY 22, 2023

9- Contact center expenses are high Many of the costs associated with traditional on-premise contact center systems , such as hardware, licenses that need to be updated frequently, specialized technical support employees, and high energy consumption, are pretty expensive. No use for in-house technical support staff.

contact center solutions 52

contact center solutions Contact Center Cloud contact Contact center software 52

ClientSuccess

OCTOBER 2, 2019

Customer success departments are relatively new and are used mainly in technical companies, specifically in software. Customer Success Managers often provide technical support to customers with the goal to keep customers satisfied with the business’s products.”. Webinar: When to Invest, Specialize, and Scale Customer Success.

Accountability 47

Accountability Management Upselling SaaS 47

ChurnZero

MARCH 31, 2022

Did you catch our Customer Success and SaaS metrics crash-course webinar with leading SaaS expert Dave Kellogg, of Dave Kellogg Consulting ? tech ops, AWS, technical support). The audience had a ton of great questions that we couldnt let go unanswered.

SaaS 52

SaaS Metrics Accountability Technical Support 52

NobelBiz

JANUARY 31, 2022

Jason Cutter, CEO of Cutter Consulting Group, an author, and a podcaster, thinks you can earn a customer’s trust by giving them knowledge and information about your company. 51% of customers prefer technical support through a knowledge base ? A knowledge base: All the knowledge of a contact center Did you know that 8.

Contact Center 52

Contact Center Contact center software Cloud contact Technical Support 52

NobelBiz

MARCH 23, 2022

Jason Cutter, CEO of Cutter Consulting Group. Check our webinar session for contact center decision-makers who are exploring the implementation of omnichannel technology in their organizations. Also, ensure that your supplier has 24-hour technical support so that you can obtain help if you have difficulties with your lines.

contact center solutions 52

contact center solutions Contact Center voip call center software 52

SmartKarrot

MAY 25, 2022

Make customers successful by providing high-quality technical support and service. Tactical and strategic support for priority accounts and maintain relationships with key agencies and brands. Ability to provide consulting services and Quarterly/Annual performance audits.

Education 3

Education Technical Support Advertising Upselling 3

JustCall

APRIL 5, 2022

Sales managers can present a webinar by staying on a voice call and sharing a screen simultaneously for giving a product/service demo. This data is meant for those companies who have technical support or customer service teams working in different call centers globally. Efficient usage of bandwidth. Look at their security.

voip 40

voip Interactive Voice Response Analytics Sales 40

Netomi

FEBRUARY 28, 2022

Save your spot for an upcoming webinar this International Women’s Day, on Tuesday, March 8! It’s not the entirety of my team that’s now Customer Love, it’s the people who are the technical support agents.”. Register Now. Alexandra da Silva Rodrigues. Amanda Binns. Anastasia Zdoroviak. Cynthia Del Pozo. Dione Hedgpeth.

Chief Customer Officer 64

Chief Customer Officer Customer centricity Contact Center Technical Support 64

Pointillist

AUGUST 18, 2021

So a great example of that is if you were to change the way a customer gets support, technical support, let’s say, and you’re able to improve their satisfaction and improve their net promoter score. Break a strand of the spider’s webinar and it all falls apart.

Education 40

Education Metrics Marketing Journey mapping 40