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Telemarketing Laws: The Good, Bad, and Ugly

Quality Contact Solutions

Over the years, as a PACE Customer Engagement Compliance Professional (CECP), I have audited dozens of companies for their compliance with telemarketing laws. Here’s the good, bad, and ugly with telemarketing laws. DNC Telemarketing Laws. There are a few areas that companies seem to struggle with regarding telemarketing laws.

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Telemarketing Compliance Consulting Success Story

Quality Contact Solutions

Creating the perfect telemarketing compliance program is challenging. Outbound telemarketing managers will tell you that ensuring their outbound telemarketing is compliant is one of the things that keeps them up at night. Here are the primary risks of outbound telemarketing: TCPA compliance. Do Not Call compliance.

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Outbound Call Center Tips & Best Practices

Callminer

Instead of looking like a pesky salesperson, you can appear like a reliable consultant ready to offer solutions to their predicaments.” ” – Outbound Telemarketing Tips That Will Make Them Listen , Magellan Solutions; Twitter: @magellanbpo. Telemarketing requires a lot of persistence to produce good results.”

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What Is Inside Sales And How Does It Differ From Telemarketing?

CrazyCall

Inside sales predominantly take place on the phone and are sometimes treated as a slightly different form of telemarketing. Some of them are phone, VoIP solutions, video calls, and emails. Is inside sales just a different word for telemarketing? How inside sales differs from telemarketing: the script. Let’s dive in!

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Membership Telemarketing: Telemarketing Laws Compliance

Quality Contact Solutions

When our company first started working with associations and membership renewals telemarketing, I was a bit surprised to learn that placing telephone calls to renew professional individual memberships must comply with all telemarketing regulations. Calls to wireless or VoIP phone numbers. By Angela Garfinkel, President.

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How to Ensure TCPA Consent for Outbound Telemarketing

Quality Contact Solutions

By Angela Garfinkel, President Author note: This article is focused on Prior Express Written Consent (PEWC) and what is required by the TCPA for placing compliant outbound telemarketing calls to wireless or VoIP phone numbers.

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Robocalls’ Impact on the Digital Contact Center

Taylor Reach Group

For telemarketers and pollsters, they’ve been an effective way to deliver an important message, market to existing clients or subscribers, and prompt listeners to opt into an outbound call with a live representative. As a reminder, your dental appointment is this Thursday at 10 a.m.” Vote for Pedro.”