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Connection Rate vs. Contact Rate: Unveiling Their Significance in Contact Center Operations

NobelBiz

Telemarketing and call center operations form the backbone of many businesses, enabling them to connect directly with their audience. Avoiding Spam Labels: Local numbers are less likely to be tagged as spam or telemarketing by call recipients. Consistent Refreshers: The world of sales and telemarketing is ever-evolving.

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New Outbound Lead Generation Programs: Top 15 Challenges for Call Centers

NobelBiz

It offers various dialing methods that can be successfully deployed in multiple scenarios becoming increasingly popular (and even necessary) in Collections, Telemarketing, Lead generation, and many other sensitive niches. Learn how to implement a solid call center gamification strategy today by watching our dedicated workshop.

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Call Center Workforce Management

NobelBiz

Responsible for sales training, supervisor to telemarketing, sales & service. Rachel Macklin Rachel has a staffing and consulting background with over 15 years of experience. Pro Tip: To have a good overview of what else to consider, consult this list with the top 10 risk factors for contact centers.

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The Challenges of Maintaining and Upgrading Call Center Infrastructure

NobelBiz

Example 4: Telephone Consumer Protection Act (TCPA) TCPA regulates telemarketing calls, text messages, and automated dialing systems in the US. Watch our free, on-demand workshop about How to Boost Outbound Efficiency While Remaining TCPA Compliant. NobelBiz offers free consultation sessions to help you put things into perspective.