NobelBiz

MAY 28, 2024

When agents are required to handle a mix of inbound customer service inquiries and outbound sales calls, it can be challenging to maintain the same level of focus and effectiveness in closing sales. Dynamic scripting can significantly improve the quality of interactions and drive better outcomes.

Call Center 52

Call Center Interactive Voice Response Outbound sales Scripts 52

JustCall

APRIL 3, 2023

JustCall solutions include intuitive outbound call center software for sales and robust inbound contact center solutions for round-the-clock customer support. The all-rounder software provides a productive agent experience and accelerates your outbound campaign’s success.

voip 52

voip Interactive Voice Response CRM Coaching 52

NobelBiz

JULY 23, 2024

. “Implementing omnichannel call center software transforms how insurance agencies operate by streamlining workflows and enhancing agent productivity. This not only boosts efficiency but also significantly improves customer satisfaction.” – Michael McGuire – Senior Contact Center Software Consultant 5.

call center software 52

call center software Call Center Interactive Voice Response Coaching 52

TLC Associates

OCTOBER 30, 2019

You’ve likely thought that very question (or a variation of it) while talking to vendors about outsourced contact center solutions. Yet there’s another equally important follow-up question you need to ask: “how much do in-house contact center operations cost me?”. Contact Center Software (50 agents and 1 manager).

Contact Center 40

Contact Center Real estate outsourcing Interactive Voice Response 40