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In a hosted contactcenter or cloud call center platform, the technology used by the center is provided by a third-party and is housed off-site, usually at a data center. The hosted contactcentersoftware is accessed remotely over an internet connection, often called the “cloud”.
With a focus on efficiency, scalability, and innovation, Enterprise ContactCenter Solutions empower businesses to deliver seamless and personalized experiences to their customers. We are determined to elevate efficiency as an industry standard by constantly adopting new technology and keeping costs in check.
In a hosted contactcenter or cloud call center platform, the technology used by the center is provided by a third-party and is housed off-site, usually at a data center. The hosted contactcentersoftware is accessed remotely over an internet connection, often called the “cloud”.
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