Contact center software Feedback Social media contact 
Hodusoft
AUGUST 9, 2021
EasyFive Reasons Why E-commerce Players Need Social Media Contact Center Software. Many e-Commerce players using Social Media Contact Center Software for better CX. The customer then calls the over phone raising the issue mentioned on the social media page.
Callminer
AUGUST 6, 2019
Although some training and support may be required, the software should be user-friendly and intuitive. Take feedback from users during the trial period. Know the latest call center trends. Contact center software has evolved as customers’ expectations and needs have shifted with the rise of mobile devices and social media.
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