Avoxi

OCTOBER 30, 2020

Inbound sales teams go through an extensive process to convert leads into customers. Sales reps have a series of touchpoints to hit on before a sale is made. According to HubSpot, it takes an average of 8 touchpoints to close.

Contact center software 62

Contact center software Contact Center Inbound sales Sales 62

JustCall

FEBRUARY 11, 2022

Bagging a sales job is like closing a sales deal. Good news is you can master both getting a sales jobs and making sales pitches. So, if you’re eyeing a new sales role, you’ve come to the right place. In this guide, you’ll learn everything about how to land a high-value sales job.

Sales 52

Sales B2C B2B call center software 52

NobelBiz

JANUARY 16, 2024

A call center campaign essentially involves a team of agents working together to accomplish business goals. These goals can include providing support generating sales or gathering market insights. In a call center campaign, agents can engage in various activities depending on the objectives set by the business.

Call Center 52

Call Center Interactive Voice Response Contact Center Inbound sales 52

TLC Associates

OCTOBER 23, 2019

Social customer care is often relegated to marketing, while live chat can end up in the hands of administrators or sales people. Running a contact center capable of delivering best-in-class customer service requires a synergy between top technology, streamlined processes, and talented people.

outsourcing 40

outsourcing Contact Center Customer Service Interactive Voice Response 40