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Giving employees a chance to get to know one another and enjoy fun activities together away from the office can boost morale. Furthermore, offsite professional development activities such as seminars and workshops that employees may choose to attend are also great for helping them attain personal goals.
In the intricate web of contactcenter dynamics, answering machine detection assumes the role of an automated guide, expertly steering agents away from voicemails and towards real-time conversations. Brad Butler, ContactCenterSoftware Consultant @NobelBiz 1.
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