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DMG Consulting Releases 2018 Contact Center Workforce Optimization Market Share Report

DMG Consulting

DMG Consulting Releases 2018 Contact Center Workforce Optimization Market Share Report. New-gen solutions are the future of this mature sector. Who: DMG Consulting LLC, a leading provider of contact center, back-office and real-time analytics market research and consulting services. million in 2017.

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Poly Builds on Its 50-Year Heritage of Contact Center Solutions Designed to Enhance Customer Satisfaction

CSM Magazine

The EncorePro line provides scalable options for fully integrated audio and asset management for today’s knowledgeable contact center workforce. The MDA 500QD Series is designed for organizations moving their contact center to the cloud. ” Pricing and Availability.