NobelBiz

APRIL 23, 2024

Christian Montes, Executive Vice President of Client Operations @NobelBiz The Telephone Consumer Protection Act TCPA addresses consumer concerns over unsolicited telemarketing communications by setting strict guidelines on the use of automated dialing systems, prerecorded messages, SMS texts, and faxes.

Customer centricity 94

Customer centricity Contact Center Technology Telemarketing 94

NobelBiz

MARCH 10, 2020

The last thing anyone wants during a time of crisis is to be cold-called by a telemarketing agent. NobelBiz can help your contact center stay ahead of the Coronavirus provisions and keep your business running smoothly with its OMNI+ Cloud-based contact center solution.

Sales 52

Sales Telemarketing contact center solutions Contact Center 52

NobelBiz

JANUARY 16, 2024

Call4You Marketing implemented NobelBiz Omni+, an advanced, full-featured cloud contact center solution equipped with an impressive stack of options and features that can be easily integrated, customized, and optimized to any contact center use case.

Call Center 52

Call Center Interactive Voice Response Contact Center Inbound sales 52

NobelBiz

MAY 7, 2024

By intelligently evaluating agent availability and analyzing call metrics, hybrid dialers optimize call timing and maximize efficiency, enabling call centers to seamlessly balance automated and manual dialing for improved operational performance. Industry agnostic, but popular and very necessary in Collections, Telemarketing, Lead gen.

Call Center 59

Call Center Interactive Voice Response Wait times Telemarketing 59

NobelBiz

MARCH 7, 2022

With a contact center dialer, you’ll get an ROI before you know it! Dial engines are critical tools for every contact center that executes outbound phone campaigns , whether for retention, collection, information, or sales promotion. CRM integration enables effective customer service and lead management.

Contact Center 52

Contact Center Abandon rate Telecommunications Call Center 52

JustCall

APRIL 5, 2023

Further, businesses that find their preferred integration missing can contact the JustCall engineering team to request a new integration. Moreover, JustCall users in the Premium and Custom plans get API and webhook access, which allows them to build bespoke solutions. Unfortunately, 8×8 misses out on this front.

Interactive Voice Response 52

Interactive Voice Response Contact Center APIs Analytics 52

JustCall

APRIL 5, 2023

Further, businesses that find their preferred integration missing can contact the JustCall engineering team to request a new integration. The above are just some of the common functions that are implicitly expected from a contact center solution. API and Webhook access is available for Premium and Custom plans.

call center software 52

call center software Call Center Interactive Voice Response Enterprise 52