Remove contact center solutions Remove Engineering Remove virtual call center
article thumbnail

Cisco Receives 2020 Contact Center Technology Award from CUSTOMER Magazine

Cisco - Contact Center

Some have needed a contact center for the very first time to set up an emergency “hot line,” and others have needed to augment and scale their existing one to offload call volumes. In addition, using Cisco’s own AI we’ve delivered Agent Call Transcription. Read the Webex Contact Center ebook to learn more.

article thumbnail

Is Your Contact Center “In the Zone”?

Cisco - Contact Center

What most people don’t know is that the record was years in the making, and almost all instruments were recorded by a single individual – founder and leader, Tom Scholz – who did the project on the side while holding his day job as an engineer at Polaroid. To learn more about Cisco Contact Center solutions, visit our website.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

How to Start a Call Center: A Complete Guide

Hodusoft

If you’re planning to set up a virtual call center, then you can hire experienced and skillful people from around the world. Visit the websites of some reputable companies and contact their team. Our sophisticated call center and contact center software enabled them to set up successful call centers.

article thumbnail

How Cloud Based Contact Center Solutions Increase Flexibility and Agent Productivity?

NobelBiz

In this article, find out: How Cloud-Based Contact Center Solutions – CCaaS increase flexibility and agent productivity? Why CCaaS flexibility is so important for call centers? CCaaS solutions have grown in popularity in recent years for various reasons.