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An Introduction to the Virtual Call Center

Noble Systems

What is a virtual call center? Imagine a call center – a hub of inbound and outbound calls, staffed by a team of agents and managers – but the agents and managers are located off-site, whether in small groups in other offices or individually at their own homes. This is the concept of the virtual call center.

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Is Your Contact Center “In the Zone”?

Cisco - Contact Center

To learn more about Cisco Contact Center solutions, visit our website. Join our Live Webinar: Introducing Webex Contact Center Enterprise. Cisco Contact Center Portfolio: Revolutionizing Customer and Agent Experiences. Learn More.

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Join Our On-Demand Webinar: Best Practices for Moving your Contact Center to the Cloud

Cisco - Contact Center

If the cloud is your contact center destination, there are practical steps that should be taken. Join me for this insightful webinar to explore the best practices that maximize the value of your contact center investments, and minimize risk and disruption to your business as you prepare to move to the cloud.

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Cisco Brings the Power of the Cloud and AI to Contact Centers with Release 12.5

Cisco - Contact Center

please read our datasheets: Unified Contact Center Express and Unified Contact Center Enterprise. To learn more about Cisco Contact Center solutions, visit our website. Cisco Contact Center Portfolio: Revolutionizing Customer and Agent Experiences. For more information on Release 12.5,

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Cisco Contact Center Portfolio: Revolutionizing Customer and Agent Experiences

Cisco - Contact Center

Introducing Webex Experience Management (formerly CloudCherry), our new customer experience management solution that uniquely integrates with Cisco Contact Center solutions. Webex Contact Center Enterprise , our new cloud contact center solution for large enterprises is now globally available.