AWS Machine Learning
NOVEMBER 19, 2024
Workshops – In these hands-on learning opportunities, in 2 hours, you’ll be able to build a solution to a problem, and understand the inner workings of the resulting infrastructure and cross-service interaction. Bring your laptop and be ready to learn! You must bring your laptop to participate.
AWS Machine Learning
APRIL 29, 2025
Cities and local governments are continuously seeking ways to enhance their non-emergency services, recognizing that intelligent, scalable contact center solutions play a crucial role in improving citizen experiences. The program follows a three-stage format designed to build practical generative AI capabilities.
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TechSee
AUGUST 14, 2023
Adrian Swinscoe, Customer experience advisor, author, speaker Adrian is a huge fan of organizations that do great things for their customers and has been helping many achieve their own level of greatness for over 25 years via consulting, writing, speaking workshops, and advisory work. of podcasts worldwide.
AWS Machine Learning
MARCH 31, 2023
Solution overview To tackle these challenges, the KYTC team reviewed several contact center solutions and collaborated with the AWS ProServe team to implement a cloud-based contact center and a virtual agent named Max. Currently, customers can interact with the contact center via voice and chat channels.
Monet Software
MARCH 26, 2020
Not all parts of your contact center solutions need to be outsourced. This is particularly important if you’re using a cloud solution for the first time. With contact center cloud migration in steady growth, about half the North American market is in the cloud with a steady upward trend over the past five years.
Anexa BPO
NOVEMBER 6, 2022
The theme of this year’s EXPO RC was “Innovation and Digital Transformation,” and the event featured a wide range of workshops, seminars, and panel discussions on topics such as artificial intelligence, chatbots, and customer experience management.
Pipkins
DECEMBER 13, 2016
was chosen to be the workforce management (WFM) software provider for the North Pole Contact Center serving Santa’s Workshop. Never met such a jolly group of contact center agents, but then again, they are elves and elves are a merry bunch.” Louis, Missouri – It became official today … Pipkins, Inc.
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