contact center workforce Gamification Schedule adherence 
Noble Systems
APRIL 14, 2021
And the ability to just log in and start working without a long commute helps eliminate lateness and can increase schedule adherence. An effective workforce management and scheduling tool helps manage flexible shifts and reduces administration time. Happier employees translates to reduced turnover and lower hiring costs.
Noble Systems
SEPTEMBER 29, 2020
Optimize operational performance and lower costs – Get the critical data and feedback you need to effectively and efficiently manage agent and workflow processes across functions and teams, giving you a unified view of contact center performance. Workforce Management. Gamification. The Noble Workforce Optimization Suite.
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