Contact Center contact center solutions Workshop 
AWS Machine Learning
NOVEMBER 19, 2024
Workshops – In these hands-on learning opportunities, in 2 hours, you’ll be able to build a solution to a problem, and understand the inner workings of the resulting infrastructure and cross-service interaction. Bring your laptop and be ready to learn!
AWS Machine Learning
APRIL 29, 2025
Cities and local governments are continuously seeking ways to enhance their non-emergency services, recognizing that intelligent, scalable contact center solutions play a crucial role in improving citizen experiences. The program follows a three-stage format designed to build practical generative AI capabilities.
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TechSee
AUGUST 14, 2023
Adrian Swinscoe, Customer experience advisor, author, speaker Adrian is a huge fan of organizations that do great things for their customers and has been helping many achieve their own level of greatness for over 25 years via consulting, writing, speaking workshops, and advisory work. of podcasts worldwide.
SharpenCX
MAY 16, 2022
Outbound contact centers are often considered synonymous with spammers, but when run ethically and with the right purpose, they can play a critical role in deepening your relationships with your existing customers and connecting with new ones. Inbound Vs. Outbound Contact Centers. Best Outbound Contact Center Solutions.
AWS Machine Learning
MARCH 31, 2023
Government departments and businesses operate contact centers to connect with their communities, enabling citizens and customers to call to make appointments, request services, and sometimes just ask a question. Currently, customers can interact with the contact center via voice and chat channels.
NobelBiz
MARCH 21, 2023
In the contact center world, efficiency is paramount, hence the importance of progressive dialer software. Every call center manager avidly searches for tools and methods to improve their contact center performance further and provide everything their agents need to achieve their highest productivity.
Pipkins
DECEMBER 13, 2016
was chosen to be the workforce management (WFM) software provider for the North Pole Contact Center serving Santa’s Workshop. Never met such a jolly group of contact center agents, but then again, they are elves and elves are a merry bunch.” Louis, Missouri – It became official today … Pipkins, Inc.
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