Talkdesk

FEBRUARY 10, 2021

Contact center agents and their supervisors have their hands full supporting increased demand and providing the best possible service. Talkdesk offers comprehensive contact center functionality with deep integration with Salesforce Service Cloud and Sales Cloud.

industry solution 80

industry solution Healthcare Contact Center Enterprise 80

Talkdesk

JANUARY 25, 2021

As a cloud-native solution, Talkdesk can stand up secure and dedicated contact centers quickly. Talk to us to scope and activate the Small Business Lending Solution in as little as 24 hours. Learn more about the Small Business Lending Solution. Speed of deployment and security.

industry solution 59

industry solution Banking Healthcare Education 59

Contact Center Pipeline

JULY 8, 2015

Last month, we shared insights from industry solutions providers about the top challenges that contact centers face when transitioning their strategy from multichannel to omnichannel, as well as the important first steps to take on your journey.

Multichannel 100

Multichannel industry solution Contact Center Call Center 100

Cisco - Contact Center

MAY 30, 2024

Picture a factory floor. The air hangs heavy, thick with the metallic tang of machinery and the oil that keeps it all turning. Every square foot seems to be utilized. Rows of hulking machines dominate the space. Between them are narrow pathways that workers and machines must navigate. These are the conditions for which E80 […]

industry solution 56

industry solution Engineering 56

Cisco - Contact Center

APRIL 10, 2024

Between industrial solutions for today and a sustainable foundation for tomorrow, there’s a bridge. As the industrial world converges at Hannover Messe 2024, Cisco is not just a participant but a… Read more on Cisco Blogs

industry solution 41

industry solution 41

Verint

SEPTEMBER 8, 2017

One of the leading industrial solutions providers in the United States and a longtime Verint customer, MSC Industrial Supply Co. was interested in how it could improve productivity, enhance the customer experience, and keep operating costs down through a single, unified workforce optimization platform.

industry solution 27

industry solution Personalization Customer Experience Customer Service 27

TechSee

MARCH 7, 2023

She is a visionary leader and change agent with more than 20 years of experience successfully transforming contact center programs, centers, and regions to achieve breakthrough results. With 20 years of contact center experience, she has successfully delivered results in the demanding, fast-paced contact center environment.

Chief Customer Officer 207

Chief Customer Officer Contact Center Telecommunications Finance 207