OctopusTech

JANUARY 14, 2021

Today’s students are smart and they research a lot before finalizing a particular course and institution. Our agents are experienced in dealing with the student’s questions and queries, they explain the courses, syllabus, and subject-related inquiries in a professional manner which in turn helps in customer retention. Data security.

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outsourcing Technical Support Multi-channel support Education 62

Vcaretec

SEPTEMBER 11, 2023

They serve as the first line of defence for your company in preserving client connections, resolving issues, and providing product or service support. Technical help desks, telemarketing, lead development, customer support, and even crisis management are among the services offered. What various forms of outsourcing are there?

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outsourcing Call Center Calibration Multi-channel support 52

Global Response

FEBRUARY 13, 2022

Of course, sometimes customers need to speak to a human agent to answer more specific, detailed questions, resolve a concern or address specialized needs. What type of call center and the services you need will depend on the current pain points you’re addressing, the goals of your business and, of course, your current needs and priorities.

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Call Center Interactive Voice Response outsourcing Contact Center 62