CRM Customer advocacy Employee engagement 
Customer Guru
AUGUST 21, 2018
DiJulius is a best-selling author of three books, a renowned keynote speaker, and an international customer experience consultant. John is an “Ex-Disney Guy” and Customer Experience Coach. She is a renowned expert on customer relationship management (CRM), customer service strategies, and ROI.
teleopti
SEPTEMBER 18, 2019
How do they galvanize customer service teams to manage social media interactions positively and in real-time? Building an organization that is fuelled by customer service makes sound business sense. In Teleopti’s experience, organizations should focus on three distinct but interconnected areas.
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ChurnZero
OCTOBER 6, 2020
They help leaders connect the dots between engagement and performance with tools including employee surveys, goal setting and tracking tools, peer-to-peer recognition, real-time feedback, and robust people analytics. We’re excited to recognize Sales Boomerang as the winner of the Advocacy Category of the 2020 ChurnHero Awards!
SmartKarrot
APRIL 18, 2022
Role: Director of Customer Success Location: New York, United States (Hybrid) Organization: Fireblocks As a Director of Customer Success, you will hire, grow and develop a regional customer success group. Define operational metrics for the group, and measure the Effectiveness of Customer Success.
SmartKarrot
NOVEMBER 20, 2020
Apply here: [link] Role: Director, Customer Success (Corporate Solutions) Location: Atlanta, GA, US Organization: Blackbaud As a Director of Customer Success, you will steward the success of our client base and deliver high levels of employee engagement, grant making efficiency, and demonstrated outcomes for our customers.
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