Remove CRM Remove Enterprise Remove Social media contact
article thumbnail

Medallia vs. Qualtrics vs. Lumoa: A Buyer’s Guide

Lumoa

However, if you are looking for a one-shop-stop solution for customer and employee experience and you have the budget of a large-scale enterprise, Qualtrics can be the right solution for you. Medallia integrates with a wide range of data sources such as CRM systems, social media, contact centers and many more.

article thumbnail

How To Deliver An Exceptional Customer Experience With A Remote Contact Center

3CLogic

Customer experience (CX) is the sum of all interactions a customer has with an organization, whether that be when they use the product or service, when they email the help desk for support, or when they come across the company on social media. Hire Remote-Ready Contact Center Agents.