aircall

MARCH 5, 2021

For example, nearly all companies are using CRMs, and it makes sense to connect your CRM software with communication channel tools, like email, chat, sales, and support programs. For example, if a customer uses HubSpot for their CRM but isn’t able to connect the Aircall phone solution to it, they’re less likely to want Aircall.

voip 62

voip SaaS Airlines Transportation 62

Education Services Group

JULY 29, 2020

Examples would be monthly product updates, quarterly newsletters, or upsell campaigns. Does your communication tool have functionality to send industry standard surveys like Customer Satisfaction (CSAT), Net Promoter Score (NPS), or Customer Effort Score (CES)? How are you incorporating surveys into your communications?

Marketing 52

Marketing industry standards Surveys Upselling 52

Comm100

JANUARY 29, 2021

It can also identify whether a customer is eligible for a promotional offer and upsell a deal automatically. Comm100 offers iron-clad security and compliance, more than the industry standard (including for highly regulated sectors), so your customers’ sensitive information and business operations always remain safe.

Chatbots 59

Chatbots Technology CRM industry standards 59

Comm100

OCTOBER 30, 2020

It can also identify whether a customer is eligible for a promotional offer and upsell a deal automatically. Comm100 offers iron-clad security and compliance, more than the industry standard (including for highly regulated sectors), so your customers’ sensitive information and business operations always remain safe.

Chatbots 59

Chatbots Technology CRM industry standards 59

CSM Practice

OCTOBER 15, 2019

Most organizations use some form of CRM or CSM automation system. To do so, most organizations currently use industry standard CRM systems in combination with a marketing automation system. Resolving those problems result in increased renewal rate, increased adoption, and easier upsells.

Benchmark 40

Benchmark SaaS Journey mapping Customer centricity 40

Call Experts

APRIL 8, 2024

Driving Revenue As explained by Contact Center Pipeline , effective call center agents can do more than just resolve issues; they can also upsell or cross-sell products and services, contributing to increased revenue. Well-trained agents can identify opportunities to add value to each customer interaction.

Contact Center 52

Contact Center Call Center outsourcing contact center solutions 52

Cincom

MARCH 5, 2025

Seamlessly integrating with CRM and ERP systems, CPQ ensures real-time pricing, discounts, and contract accuracy. By linking with ERP and CRM systems, pricing adjustments can be made dynamically, reducing the likelihood of errors. Additionally, bundling services effectively for upselling requires a structured approach.

CRM 40

CRM Upselling Automotive Sales 40