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The 6-Step Guide to Managing M&A as a CSM

ClientSuccess

If you’re part of a SaaS customer success team, mergers and acquisitions are an all-too-common occurrence in your life. Next, take a look in your CRM to see if the new company involved in the transaction is an existing customer or a prospect. Opportunity assessment. Discuss with your customers.

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Customer Success Technology Buyer Guide

ClearAction

Non-stop for the past 25 years, technology for experience management and marketing have been super hot since CRM arrived on the scene. On the tech provider side, new logos are a constant quest, but SaaS models mean renewals are a top priority. Don’t just look at lucrative revenue potential.

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CPQ Solutions for Fast-Growing Companies: Your Key to Scaling Efficiently

Cincom

Manufacturing, tech, and SaaS companies often face these struggles. Step 2: Creating Quote Generates quotes by pulling relevant customer data from CRM systems and applying accurate pricing rules based on the customers specific needs. Slow quotes, messy pricing, and chaotic sales processes are nightmares for many companies.

CRM 40
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What is the Billing Process?

Cincom

Use CRM tools to automate and centralize data collection for accuracy and efficiency. This model is commonly used by SaaS companies, streaming platforms, and gym memberships. It ensures a steady revenue stream and enhances customer retention by automating payments.

CRM 40