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Using CPQ’s Pricing Features to Maximize Profit Margins Across Channels

Cincom

The contemporary competitive market poses a formidable challenge to maintain profitability across multiple sales channels. Without the right tools, pricing strategies can quickly become inconsistent, reactive, and prone to errors, leading to lost revenue and missed opportunities.

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How Recurring Revenue Management Software Supports Predictive Revenue Growth

CSM Magazine

This article delves into the benefits of these software solutions in helping businesses forecast and improve their revenue growth potential. Optimizing Pricing Strategies The way prices are set can significantly affect a company’s sales growth over time.

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When Should You Upgrade CS Software?

Totango

Your CRM Can’t Handle Your Workload Anymore. If you’re using your customer relationship management tool as a customer success platform instead of using a dedicated CS tool, you’ll eventually reach a point where your workload exceeds what your CRM can handle. CRM tools are great at what they’re designed for.

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5 Key Components for IVA Success

Interactions

A CRM in place (or in the works) Companies using a customer relationship management (CRM) system are already making strides toward customer-centricity. A CRM is critical to IVA success because it helps fuel personalization. Are you tracking Customer Effort scores? What is your current IVA (or IVR) intent accuracy rate?

CRM 62
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5 Key Components for IVA Success

Interactions

A CRM in place (or in the works) Companies using a customer relationship management (CRM) system are already making strides toward customer-centricity. A CRM is critical to IVA success because it helps fuel personalization. Are you tracking Customer Effort scores? What is your current IVA (or IVR) intent accuracy rate?

CRM 62
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Customer Success Technology Buyer Guide

ClearAction

Non-stop for the past 25 years, technology for experience management and marketing have been super hot since CRM arrived on the scene. Buyers prefer to have minimal interactions with sales teams. Don’t just look at lucrative revenue potential. Cater communication and features according to these.

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Conversation Intelligence Vs Conversational Intelligence: The Difference Is Much Greater Than You Think!

SmartKarrot

Businesses can utilize conversation intelligence platforms to enhance their sales and customer service strategies. Aid Of Sales Strategy A big part of the job as a sales representative is communicating the value of the products and services being sold through sales calls.