Customer advocacy Engineering SaaS 
ChurnZero
DECEMBER 14, 2022
This is a guest article by Joel Passen , co-founder, Sturdy , a customer intelligence platform designed to help teams improve products, relationships, and revenue. B2B SaaS businesses haven’t invested heavily enough in tools and technologies to help them better understand their customers. Influencing customer advocacy.
AWS Machine Learning
NOVEMBER 24, 2023
When customers create DSL objects from LLMs, the resulting DSL is either an exact replica or a derivative of an existing interface data and schema that forms the contract between the UI and the business logic in the backing service. The JSON artifact is directly integrated to the core SnapLogic integration platform.
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ChurnZero
DECEMBER 14, 2022
This year’s awards feature five categories representing fundamental business goal of CS teams: onboarding, adoption, renewals and expansion, customer advocacy, and innovation. Discover how CS teams use ChurnZero to drive remarkable results — or get to know our Customer Success platform here. New to ChurnZero? .
AskNicely
AUGUST 27, 2018
Traditionally, growth is the domain of marketers, developers, engineers and product managers. But the customer success team should be included. Here’s why: Growth is easier and less expensive if you can create customer advocacy and retention. Click here to read: Customer Feedback is Your Competitive Advantage).
ChurnZero
DECEMBER 2, 2021
It’s a wrap on ChurnZero’s 2021 BIG RYG Virtual – our online Customer Success conference. Watch the session: Customer Advocacy as a Growth Engine. Customer Success leaders need to have business acumen if they want a seat at the table. Dominic Constandi , SVP Customer Success, ZoomInfo.
CustomerSuccessBox
DECEMBER 6, 2021
With the grace of a number of Customer Success communities, we have come a long way to 2022. Where now we see a new avatar of the emerging customer success, with the rise of customer advocacy and expansion putting in greater emphasis on customer onboarding. Aaron Thompson. Alex Farmer. Dave Jackson. Rick Adams.
ChurnZero
JANUARY 8, 2021
Against the backdrop of wild economic uncertainty, Customer Success has been the failsafe of SaaS businesses that were blindsided by pandemic-induced churn and contraction. With Customer Success demand at an all-time high, we expect to see more of its leaders join the executive ranks in the coming months and years.
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